“I have taken many customer service classes over the years including 1995 with Barry and I can honestly say I feel I have taken more out of these 2 courses with Barry than all the others combined.”

Angela

“Taking this course has helped me hone my skills to deliver the best customer service experience.”

Kerry 

“Very engaging – practical application in all aspects of my life, not just work. I have attended many of Barry’s workshops and always find the sessions informative and life changing – applies to not only career but to all aspects of my relationships and life. I always am able to learn a new skill or add to my skills already learned.”

Kelly

“Was very inclusive, respectful. Learned our environment so that we could truly use tools for our situation.”

 Karen

“I would recommend this course to all that deal with the public.”

April 

"This was an excellent workshop with practical exercises and worthwhile information that I can use in both my professional and personal life.”

Terri-lynn

"The training was efficient and touched on key messages for customers in today's market."

Sharon

"Amazing course - good for everyone who works with customers."

Autumn

"Highly recommend the course! Sets a detailed range of tools for improving customer service."

Wayne

"I had a great time learning. I walked in thinking I knew everything about customer service, but there is so much more to learn."

Bilva

"It was extremely informative and well paced."

Christine

"Barry is clearly skilled and thoughtful in his approach to customer service. Well worth it!"

Ken