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For the love of service
Customer Experience Excellence, our foundation program, gives you the interactive learning experience to respond to the customer service challenges you encounter.
● Available in online, webinar and classroom formats for blended learning ● Ongoing follow-through program ensures your learning sticks ● Leadership support sessions and follow-through ● Extensive experience ● Proven methodologies ● Wide array of additional learning modules • Building Habits for Service Excellence • Internal Service Excellence • Challenging Service Situations • Deepening Service Conversations • Creating Extraordinary Customer Experiences • Creating Customer Success
Senior Leadership – Leading Customer Experience Excellence helps you design your high-level game plan and strategies for supporting sustainable service excellence.
Manager/Supervisor – Leading Customer Experience Excellence gives your leaders all the tools to model, lead and support service excellence for your team members.